• Posts tagged "verba8"

Blog Archives

Meet us at Cisco Live, Berlin 2017

2. 35CIS260S35 125x125px Exhibiting Banner_v2On February 20 – 24, Berlin will once again host Cisco Live with over 9000 delegates expected. This flagship IT event is a great opportunity to learn, network and discover through keynotes, breakouts, case studies, labs and more.

The must-attend event gathers Cisco’s customers, Partners, Executive and Engineers to learn about new technologies, knowledge share. Our team will be there showcasing the key features of our latest release, Verba 8.9.

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Announcing Verba 8.9

Verba 8 Gearing UpTo kick off the year, on January 18, 2017, we launched our next significant feature update, Verba 8.9.

As usual, you will find over a hundred features, improvements, and fixes in the release. The main focus of this release is Cisco. We are adding new capabilities catering to the Cisco UC user community.

Keep reading, we are not forgetting the Skype for Business crowd either.

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Announcing Verba 8.8

Verba 8 Gearing UpThis version includes almost 100 improvements and fixes (98 actually) since our 8.7 release in June. Our team has been very busy this summer, delivering a couple of major and long-requested features.

We are adding new recording modalities, improvements for legal compliance teams and a subsystem to ensure and constantly validate the stored media in your repository.

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Introducing Verba 8

Welcome to Verba 8

Verba 8 – Where It All Comes Together

Today we are announcing Verba 8, the greatest advance in the 13 year history of our platform.

Verba 8 is where all your collaboration compliance and quality management needs come together in a single, unified platform:

  • Cisco and Lync collaboration recording (IM, voice, video and screen)
  • Collaboration Compliance solution for your legal team
  • Quality Management for your quality management and contact center team
  • Speech Analytics with phonetic search and automatic labeling

Get things done much faster with Verba 8.

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Lync recording redundancy in Verba 8

Verba 8 Gearing Up

A new high availability model has been implemented in Verba 8. You are able to separate media collection from actual recording, so you can build a two layer, scalable and redundant recording system. It is a perfect Microsoft Lync recording redundancy solution, however it also provides improved HA capabilities for all our standard passive and SIP recording solutions. Here is a high level view of the new solution.

This post is part of our Gearing up for Verba 8 series.

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Add recording features to your Cisco Jabber client

Verba 8 Gearing UpThe new small form factor variant (mobile optimized) of the web interface in Verba 8 can be embedded into a custom tab in the Cisco Jabber desktop clients, where it provides additional Jabber specific recording functionality right where you work.

This post is part of our Gearing up for Verba 8 series.

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Listen to your customers with Automatic Labeling

Verba 8 Gearing UpIn Verba 8 we are adding a new automatic labeling function, that helps your teams to get significantly more business information from your recordings. You can start listening to what your customers are saying. In May, we unveiled our Speech Search solution using phonetic technology. Now we are introducing the next iteration of the technology, that allows automated categorization of recorded conversations based on labeling rules.

This post is part of our Gearing up for Verba 8 series.

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