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No recording for Jabber mobile? Switch now…

Cisco logoBack in 2013 Cisco announced a new range of Collaboration Edge products including Cisco Expressway. Many customers started using Mobile and Remote Access (MRA) via Expressway in the last 12-18 months, it started to get significant traction and there is a lot of buzz around it. This post discusses how MRA interacts with your recording and how Verba can help you there. (more…)

Case Study – Top Right Group

trg-company-logos3Verba Technologies work closely with its partners, resellers and distributors to provide their customers with an effective recording solution. Verba worked with Modern Networks, one of its partners, to deploy our recording solution at the Top Right Group.

The Top Right Group is a business-to-business media platform group which has an impressive portfolio of independent operating companies i2i Events Group, a leading exhibitions and events business; Lions Festival, the organizer of the International Festivals of Creativity globally; WGSN Group; 4C Group, a collection of world-class information brands; and EMAP, a brand – led content  subscription service.

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Add recording features to your Cisco Jabber client

Verba 8 Gearing UpThe new small form factor variant (mobile optimized) of the web interface in Verba 8 can be embedded into a custom tab in the Cisco Jabber desktop clients, where it provides additional Jabber specific recording functionality right where you work.

This post is part of our Gearing up for Verba 8 series.

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Comparing Jabber IM compliance options

Cisco Jabber LogoLegal compliance of internal and external communications are vital in regulated industries like the finance sector. When management and the compliance team asks for a Jabber IM compliance solution, they rarely mean ‘we need to store chats somewhere’.

They require a complete solution that supports the legal compliance team and ensures that the Compliance Officer in the company can reasonably demonstrate to any regulator, that safeguards, audits, privacy controls and effective search and analysis capabilities are in place, therefore regulatory requests can be answered timely (just think of the Sarbanes–Oxley Act). Today let’s examine two options for Jabber legal compliance: the PostgreSQL and the Verba way.

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Instant Message Compliance For Cisco Jabber

Cisco Solution Developer statusRecently at the 2013 Cisco Americas Customer Collaboration Sales Summit in Dallas, Texas we launched the first integrated voice, video, telepresence, desktop screen and IM recorder for the Cisco Unified Communications platform.  IM recording completes our collaboration recording portfolio for Cisco. The Cisco Presence Server connects to the Verba Recording System, which plays the role of a Compliance Server in this scenario.  Let’s see how it works.

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Verba launched the first complete Collaboration Recording solution for Cisco

VB-1004_LogotypeOn September 11 – 12 at the 2013 Cisco Americas Customer Collaboration Sales Summit Verba launched the first complete Collaboration Recording solution for the Cisco Unified Communication platform. This new 7th generation Verba Recording System offers a truly unified communications experience; providing voice, video, telepresence, instant messaging and screen recording solution across a suite of devices from mobile, desktop and softphones, to video conference and telepresence solutions. This unified collaboration recording approach puts Verba at the forefront of communications recording.

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Recording Cisco Jabber mobile calls

Cisco ISR routers with support for Jabber recordingSeveral customers have recently asked us if we can record Cisco Jabber mobile calls. Since we added a dial-in recorder service to the Verba recording platform, we were able to offer our customers a way to record their mobile calls. However with this solution the end-user manually had to initiate a three party conference where one of the parties was the recorder. Now we have a new more robust option.

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