• Posts tagged "Instant Messaging"

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Four major trends in Call Recording

Cisco Connect DubaiIn the last three weeks, we had the opportunity to talk to many of our call recording partners and customers at trade-shows in the US, in Europe and in the Middle East. Although there are regional differences, from New York to Dubai, there are common trends that no one in our industry can ignore. Back from travelling, we sat down and brainstormed.


Lync Recording – 60 Second Overview

Microsoft Lync 2013

Lately, we worked with our colleagues at Microsoft on a quick message that conveys the basics of the Verba Lync recording product in less than a minute. I thought it might be useful to share it with you, as this can work almost like an elevator pitch for our voice, video and IM recording offering for Microsoft Lync.

Integrated voice, video and IM recording for Microsoft Lync

Microsoft Lync 2013Today we are announcing a breakthrough in recording for Microsoft Lync. The Verba Recording System is the first recording solution that covers voice, video and instant messages.

This creates the ultimate compliance recording environment, where documentation of unified communications happens in the network without any need for user interaction. After deploying Verba, Lync users keep working just as they did before. There are no group conversation setups, no wait times. It just works.