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Salesforce Integration for Verba

Verba Salesforce Integration

Our customers who use both Salesforce and Verba have told us that it is quite cumbersome to find call recordings related to the sales activity documented in their Salesforce Sales Cloud. In the first version of our Salesforce integration we are tackling this problem head on.

Today, we are announcing the Verba integration with Salesforce. Using this integration your Salesforce Sales Cloud users are able access call recordings in Verba directly from their Salesforce interface with just one click.


Microsoft Dynamics CRM integration

dynamics_crmOur US partner, ISI Telemanagement Solutions, Inc., has just released a new Microsoft Dynamics CRM integration for your Verba recording solution, called Infortel CRM Infuze.

Now your Microsoft Dynamics CRM software gets the full record of communications, giving a more complete view of all customer related activities.