• Posts tagged "compliance"

Blog Archives

UC Compliance in 2 minutes

Take control of your UC! Watch this short (2 min) video of how Verba will propel your organization from after-the-fact-compliance to proactive compliance. 

Save precious time, resources and money with Verba’s unique Ethical Wall features and be the hero at the office.

Regulate, Record and Analyze with Verba!

Are you using Unified Communications?

Are you considering or already using a Cisco or Skype for Business Unified Communication solution?
Are working in a regulated industry like finance or healthcare?

Get in touch and we can help you solve your compliance requirements.

Announcing Verba 8.8

Verba 8 Gearing UpThis version includes almost 100 improvements and fixes (98 actually) since our 8.7 release in June. Our team has been very busy this summer, delivering a couple of major and long-requested features.

We are adding new recording modalities, improvements for legal compliance teams and a subsystem to ensure and constantly validate the stored media in your repository.


Mobile Recording for MiFID II

MiFID IIWith Verba’s latest 8.5 release, we have extended our recording support for public mobile networks, one of the requirements of the Markets in Financial Instruments Directive (MiFID II).

The current implementation deadline of MiFID II is January 1, 2017. It will provide harmonised regulation for investment services across the European Union and change the way records are kept. It also covers a wider scope of communication recordings, including mobile calls.


Introducing Verba 8

Welcome to Verba 8

Verba 8 – Where It All Comes Together

Today we are announcing Verba 8, the greatest advance in the 13 year history of our platform.

Verba 8 is where all your collaboration compliance and quality management needs come together in a single, unified platform:

  • Cisco and Lync collaboration recording (IM, voice, video and screen)
  • Collaboration Compliance solution for your legal team
  • Quality Management for your quality management and contact center team
  • Speech Analytics with phonetic search and automatic labeling

Get things done much faster with Verba 8.


Listen to your customers with Automatic Labeling

Verba 8 Gearing UpIn Verba 8 we are adding a new automatic labeling function, that helps your teams to get significantly more business information from your recordings. You can start listening to what your customers are saying. In May, we unveiled our Speech Search solution using phonetic technology. Now we are introducing the next iteration of the technology, that allows automated categorization of recorded conversations based on labeling rules.

This post is part of our Gearing up for Verba 8 series.


Collaboration Compliance with Verba 8

Verba 8 Gearing UpThe release of Verba 8 is just around the corner. With this release, we turn our Verba Recording System, which captures voice, video and instant messages, into a fully fledged compliance solution for regulated industries.

This post is part of our Gearing up for Verba 8 series.


Legal Hold the way you always wanted

Verba 8 Gearing UpLegal hold is a key process for all organizations involved in litigation and regulatory action, you must make sure, all relevant information is preserved. Besides keeping the data, more importantly, you must be able to produce large quantities of this information at relatively short notice. Business disputes, employment matters, personal injury cases are just a few examples of where a good legal hold process is vital. In order to do this, you need effective tools and resources in place to deal with such requests.

We believe our solution is one of the best on the market, to discover, analyze data and ensure legal hold on large amounts of data. Above all, this can be done directly by legal analysts, without micromanagement from the IT team. A win-win for both parties.

This post is part of our Gearing up for Verba 8 series.