Our customers in regulated industries (e.g. financial institutions) are recording hundreds and thousands of conversations (IM, phone calls, video calls, etc.). Archiving information for long-term retention and e-discovery is vital, and Smarsh, our integration partner can help you with that.
Archive all your communications in Smarsh
Recently we have finalized our integration with Smarsh, a cloud-based compliance archive provider. With Verba and Smarsh, you can record and store all your communications in a single, cloud-based platform (including email, social media, chats, phone calls and more).
New Storage Target: Smarsh
The Verba solution supports multiple compliance stores through the concept of Storage Targets. The integration with Smarsh enhances Verba’s offering and provides a smart interface for:
- Search-ready content – quick, granular and unified search across all archived communications
- e-discovery & cases – powerful cost and time-cutting functionality to search and produce data to detect compliance threats in conversations
- Policies & Review – automated classification and policy enforcement with efficient, intuitive reviews
- Admin & Reporting – roles-based user/group management, security settings and customizable reporting suite, from queue specific e-discovery
For further information, contact one of our experts.