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Blog Archives

Let’s help the American Society for Deaf Children

American Society for Deaf Children

It was the winter of 2005, on a local train in Stockholm, when I first saw her. Probably for the first time ever, she was talking on her mobile phone. The new mobile 3G service was just introduced in Sweden and with it came a new possibility: mobile video calling.

She was on the phone using sign language.

It proved again that technology can indeed have a profound impact on our life. A wall just fell for people with hearing impairments, they are now able to communicate with their peers from anywhere in the world.


Your Journey to UC – Staying ahead of the game

Last week, one of Verba’s integrators, Modality Systems hosted ‘Your Journey to UC – Staying ahead of the game’. This one day event provided a good opportunity to learn more about the UC landscape and the latest innovative developments in the realm of Lync. This was totally in sync with Verba, a technological leader providing an innovative collaboration solution.


Cisco Collaboration Summit 2014

Cisco Collab Summit 2014Recently the seventh annual Cisco Collaboration Summit: Customer Forum took place at JW Marriott Los Angeles LA Live. Verba were invited to attend this ‘exclusive conversation about Collaboration’. Cisco Chairman and CEO, John Chambers kicked off proceedings discussing the changing nature of work and related technology trends.


Case Study – Direct Response

Icon-with-nameThe Verba Recording System is a user-friendly, scalable solution deployed across different verticals: finance to education, government to healthcare. Different sized businesses, large or small have utilized the Verba Recording System and continue to ‘add value’ to their organizations.  Direct Response demonstrates this very well…


Skype for Business

skypeforbusiness-200x200Over the last 10 years Microsoft Lync has been well-known in the realm  of online communications, making it easier for businesses to connect to discuss, collaborate and share.  Last week, Microsoft announced that it’s Lync unified platform is being rebranded….queue Skype for Business in 2015.

Gurdeep Pall, Skype’s Corporate Vice President said that Skype for Business “will bring together with familiar experience of Skype with the security, compliance, and control that you’ve come to expect from Lync.”

Skype for Business will essentially be Skype with Lync’s enterprise security. compliance, and control features.


Revisiting Cisco Gateway Recording

Cisco logoIn Verba 8, we are also advancing our Cisco gateway recording support. Since it was introduced in Verba 7.0. a high level of performance and stability improvements have followed; above all, we have gained live operational experience in the last 18 months. A quick overview is due.


2014 Cisco Americas Customer Collaboration Sales Summit

Team at Cisco CThis year’s Cisco Americas Customer Collaboration Sales Summit brought together more than 600 attendees from key technology partners, channel and delivery partners, and Cisco at the Sheraton Dallas Hotel, Texas.  Verba were sponsors at the ‘contact center event of the year.’ The Sales Summit consisted of Enterprise Track Sessions, which covered a variety of topical subjects: Connected Analytics for Contact Center, Discovering Sales Opportunities with Cisco MediaSense and SolutionsPlus Partners and Competitive Selling for Cisco Unified Contact Center Express.