• Archive by category "Trends and thoughts"
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Blog Archives

2015 Cisco Americas Customer Collaboration Sales Summit

Cisco logoRecently, the ‘biggest contact center event of the year’, the Cisco Americas Customer Collaboration Sales Summit gathered together nearly 700 contact center sales professionals and experts in New Orleans, Louisiana for two days of sharing, networking and learning. Verba were sponsors at this year’s event. (more…)

Introducing…Your Peace of Mind

Verba CDR Reconciliation ZenIs your recording solution working? What happens if it’s not? How do you know?

When the recording takes place in a client’s environment, it is critical that no recordings are lost. This is crucial for regulatory reasons. Traditionally, especially within the financial services industry, call recordings were manually checked by staff to see if they appeared on the system. You can imagine how difficult it is to tell if all calls have been recorded or not.

Let us introduce one of the main new features of your Verba solution… your peace of mind.

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UC Expo 2015

UC Expo 2015, Europe’s largest Unified Communications and Collaboration event in Europe took place at Kensington Olympia last week. The two day event was a great opportunity for many specialist suppliers to showcase their different solutions for communication and collaboration requirements with over 5000 ICT professionals in attendance.

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CCW 2015

banner_ccw_2015_234x68Call Center World 2015 (CCW), the leading event of Contact Center Business in Europe will be taking place in Berlin next week. More than 250 exhibitors from 15 different countries worldwide will congregate at the Estrel Convention Center. Verba will be teaming up with one our partners, Geomant to showcase the Verba Recording System at this premier event.

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How Verba support our customers

Two wooden mannequins pushing puzzle pieces togetherWhen a customer deploys the Verba Recording System, the team are always on hand to offer a reliable and efficient service to ensure a swift resolution of any maintenance issues and develop the system to provide the best solution to different companies.

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UC Trends in 2015

Global meeting

So what’s in store for Unified Communications in 2015? Online publication ‘UCInsight’ has predicted some important trends.

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Verba World Tour 2015

View of Earth From SpaceThis year Verba have commenced our ‘World Tour’, where we kicked off January in Milan, Italy for Cisco Live where IT professionals congregated at Milano Congressi for the World of Solutions.  It was a great opportunity to showcase our latest release, network and discover the direction of Cisco and their present landscape at the flagship event.

There were hundreds of sessions spanning four programs: Networkers, Service Provider, Developer Network and IT Management Networking, Technology Evaluation and Thought Leadership.

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