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Blog Archives

UC Expo 2015

UC Expo 2015, Europe’s largest Unified Communications and Collaboration event in Europe took place at Kensington Olympia last week. The two day event was a great opportunity for many specialist suppliers to showcase their different solutions for communication and collaboration requirements with over 5000 ICT professionals in attendance.

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Verba & Luware Integration

Luware AGVerba work effectively with partners to enhance the collaboration recording experience for Lync. Verba teamed up with Luware to provide customers who were dissatisfied with their existing systems with a Lync and Luware Contact Center option.

The Verba 8.1 release provides additional Contact Center integration with Luware. Luware provide customer – specific service platforms specializing in collaborative interaction with clients using Microsoft Unified Communications technologies.

Luware is a multimodal Lync based Contact Center solution based on Microsft Lync. (Luware LUCS Lync Contact Center).

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Verba and Actiance means Compliance

Verba integration with Actiance VantageFor many organizations compliance and security risks are a major factor, that need to be carefully managed. Verba and Actiance have teamed up to deliver an effective integrated solution for Skype for Business compliance.

Our technology partner, Actiance says Vantage “is designed to meet your organisation’s security, management, compliance requirements for real – time communications and supports all major government and industry regulated sectors. It provides granular content filtering and archiving of all conversations, ensuring an audit trail for compliance purposes.”

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Verba World Tour 2015

View of Earth From SpaceThis year Verba have commenced our ‘World Tour’, where we kicked off January in Milan, Italy for Cisco Live where IT professionals congregated at Milano Congressi for the World of Solutions.  It was a great opportunity to showcase our latest release, network and discover the direction of Cisco and their present landscape at the flagship event.

There were hundreds of sessions spanning four programs: Networkers, Service Provider, Developer Network and IT Management Networking, Technology Evaluation and Thought Leadership.

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Your Journey to UC – Staying ahead of the game

Last week, one of Verba’s integrators, Modality Systems hosted ‘Your Journey to UC – Staying ahead of the game’. This one day event provided a good opportunity to learn more about the UC landscape and the latest innovative developments in the realm of Lync. This was totally in sync with Verba, a technological leader providing an innovative collaboration solution.

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Skype for Business

skypeforbusiness-200x200Over the last 10 years Microsoft Lync has been well-known in the realm  of online communications, making it easier for businesses to connect to discuss, collaborate and share.  Last week, Microsoft announced that it’s Lync unified platform is being rebranded….queue Skype for Business in 2015.

Gurdeep Pall, Skype’s Corporate Vice President said that Skype for Business “will bring together with familiar experience of Skype with the security, compliance, and control that you’ve come to expect from Lync.”

Skype for Business will essentially be Skype with Lync’s enterprise security. compliance, and control features.

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SIPREC recording for Broadsoft and Oracle Acme Packet

Broadsoft Oracle Acme PacketThere is a new call recording standard for Voice Over IP solutions, that gains traction in the market. More and more vendors are supporting SIPREC. Since our system is SIPREC compatible, it works with many vendors. This week, let’s take a closer look at our interoperability work with Broadsoft and Oracle Acme Packet, a combination that many of our service provider customers use.

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