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Blog Archives

Lync recording redundancy in Verba 8

Verba 8 Gearing Up

A new high availability model has been implemented in Verba 8. You are able to separate media collection from actual recording, so you can build a two layer, scalable and redundant recording system. It is a perfect Microsoft Lync recording redundancy solution, however it also provides improved HA capabilities for all our standard passive and SIP recording solutions. Here is a high level view of the new solution.

This post is part of our Gearing up for Verba 8 series.

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Add recording features to your Cisco Jabber client

Verba 8 Gearing UpThe new small form factor variant (mobile optimized) of the web interface in Verba 8 can be embedded into a custom tab in the Cisco Jabber desktop clients, where it provides additional Jabber specific recording functionality right where you work.

This post is part of our Gearing up for Verba 8 series.

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Mobile web interface in Verba 8

Verba 8 Gearing UpIn Verba 8, we are adding a mobile optimized web interface, that let’s you search and replay recorded conversations and control on-demand recording from your smartphone. The new interface not only supports browsers on Android, iPhone and Windows Phone, but due to its new form factor and special integration features – it can also be embedded into the Cisco Jabber and Lync desktop clients, where it can provide recording functionality right where you work.

This post is part of our Gearing up for Verba 8 series.

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Gearing up for Verba 8

Verba 8

On 3 November we are launching Verba 8, the greatest step forward in the history of Verba.

Stay tuned! Throughout October, we will post more details as part of our Gearing up for Verba 8 series.

Case Study – Freebridge

Verba Technologies have a wide spectrum of customers across a range of different verticals – the nature of requests from these organizations can vary greatly. Verba always accommodates these specific requirements and provide bespoke solution to our customers.

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Cisco Live 2014 – We are launching Verba Speech Analytics

Our team at Verba is proud of sponsoring Cisco Live  2014, the premier education and training destination for Cisco professionals. This year, Verba will be making a special announcement at the event…

Alongside launch partners ISI Telemanagement Solutions and Telekenex, Verba unveils the new Verba Speech Analytics solution, an integrated part of the Verba Collaboration Recording platform. Available as both a cloud-based and on-premise solution, Verba Speech Analytics works with Cisco, Lync and Broadsoft Unified Communications and can be used to analyze calls on any other platform and recording system.

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Lync Recording Highlights: Load Balancing and Compliance Blocking

Microsoft Lync 2013This week we would like to focus on two features of our Lync Recording suite, one that solves a technical challenge and another one that solves a legal requirement for our customers. Load Balancing provides dramatic availability and scalability potential, while Compliance Blocking allows you to block calls if recording is not available for any reason.

Honestly, our Compliance Blocking almost became unnecessary by the time we were ready with Load Balancing… all jokes aside, let’s see how these work.

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