ISI Telemanagement Solutions, is a leading provider of Unified Communications management solutions that solve the business needs of companies seeking to measure, analyze and optimize usage, content, expenses and people. In 2012 ISI became Verba’s exclusive North America distributor of the Verba compliance recording and quality assurance solution. The products of the two companies complement each other perfectly. ISI’s call accounting, reporting, alarm and traffic analysis solution matched with Verba’s call recording, archiving and playback functionality provide tremendous customer benefits when used together.
Let’s take a look at the deployment for First Corporate Sedans (FCS), which demonstrates this partnership well…. (more…)